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No1Travel V1 - Your Personal Travel Guide
Effective Date: March 03, 2025
Thank you for choosing No1Travel. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
1.1 Personal Information:
 

  • Account Information: When you register on our platform (web, iOS, Android), we collect your name, email address, phone number, and password.
  • Profile Information: You may provide additional information, such as your birth date, time, place of birth, and other personal details for travel-related consultations.
  • Payment Information: We collect payment details for processing transactions related to services and products.

1.2 Usage Information:
 

  • Log Data: We collect information about your interactions with our platform, including IP addresses, browser type, device information, and usage patterns.
  • Cookies: We use cookies and similar technologies to enhance your experience and gather information about the usage of our platform.

1.3 Communication Information:
 

  • Messages: We collect and store communications between you and our support team, including chat content.
  • Photos and Documents: You can share photos (e.g., travel documents, itineraries) for personalized consultations.

2. How We Use Your Information
2.1 Providing Services:
 

  • To offer personalized travel recommendations, itineraries, and other travel-related services.
  • To process transactions and deliver travel packages and other products.

2.2 Improving User Experience:
 

  • To enhance the functionality and user experience of our platform.
  • To customize and personalize the services and content you receive.

2.3 Communication:
 

  • To send you updates, newsletters, and promotional materials related to No1Travel.
  • To respond to your inquiries and provide customer support.

2.4 Security and Compliance:
 

  • To protect the security of our platform and user data.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information
3.1 With Service Providers:
We may share your information with third-party service providers who assist us in operating our platform and providing our services.
3.2 Legal Requirements:
We may disclose your information if required by law or in response to valid requests by public authorities.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Choices
4.1 Account Information:
You can update or delete your account information at any time through your profile settings.
4.2 Communication Preferences:
You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails.
4.3 Cookies:
You can manage your cookie preferences through your browser settings.
5. Security
We employ a variety of security measures to protect your information, including encryption and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
8. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
 

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
9. GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
 

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
No1Travel
Email: support@no1travel.com
Address: Kathmandu, Nepal