Regional settings

Travel support is the assistance provided to travelers at every stage of their journey — before, during, and after the trip. It includes help with booking flights, hotels, and tours, resolving payment or reservation issues, and offering guidance on travel documents and preparations like visas and insurance. During the trip, travel support is essential for handling unexpected problems such as flight delays, cancellations, lost luggage, or emergencies, often available 24/7 via phone, chat, or email. After the trip, support continues by addressing feedback, complaints, or refund requests and helping with loyalty programs or future bookings. Good travel support reduces stress, solves problems quickly, builds customer trust, and improves the overall travel experience.